25 Call Center job postings in the Carrollton, Texas area

« Carrollton job listings index · Customer Support & Client Care

Job listings, help wanted ads and employment postings (last updated on Friday, July 3)

Professional Customer Services Rep

Monster.com

TX-Carrollton, Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties:
· Attracts potential customers by answering product and service questions; suggesting information about other products and services.
· Opens customer accounts by recording account information.
· Maintains customer records by updating account information.
· Resolves product or … MORE INFO

Customer Service Representative

Monster.com

TX-Dallas, The objective of the CSR — Level 1 is to be a liaison between customers and First Service Networks to ensure decisions regarding the account demonstrate we have a thorough understanding of their organization at the store and manager level and are aligned with shared goals and objectives resulting in exceptional service, customer retention and satisfaction. Job Functions: 1. Receive and respond to … MORE INFO

Customer Service Agent - Addison/Carrollton

Monster.com

TX-Carrollton, We are currently seeking qualified Customer Service Agents to work in the Addison/Carrollton area. Our agents process telephone orders from patients and referral sources in a fast paced, high volume call center environment. The primary functions of this position are to make it your responsibility to be informative, and productive, while providing excellent customer service. Accountabilities Handle … MORE INFO

Customer Service Representative

Monster.com

TX-Addison, Bilingual 100% Customer service experience Good social and communication skills Professional and dynamic phone skills General office skills Basic computer skills Positive attitude Organized and self disciplined … MORE INFO

Workforce Analyst

Monster.com

TX-Addison, The Workforce Analyst works cooperatively with the Customer Service management team to influence the “can do” and customer focused attitude in every employee, thus creating a culture that is characterized by Commitment, Accountability, Respect, and Excellence. Monitors daily service levels and productivity, adjusts schedules as necessary, projects staffing required to meet service levels Prepares … MORE INFO

Sr. Call Center Representative (Addison)

Monster.com

TX-Addison, Summary: Assist Sales Consultants who are calling into the call center; answer questions regarding orders, shipments, returns and commissions; communicate via the phone and e-mail; research requested information; follow up with Sales Consultants; resolve concerns and issues. Hours: This is a 40 hour/week position with possible over time. The call center is open Monday through Friday, 8: 00am to 8: 0 … MORE INFO

Customer service experience - Full time - 5 Openings with training bonus

Monster.com

TX-Dallas, Are you tired of smelling like food or folding clothes all day? Are you great with people and customers? We find that candidates in the restaurant, retail, and hospitality industries have valuable skill sets due to their constant interactions with people in various fast paced situations. Customer service experience is a plus because we find that these individuals transition easily into our field. … MORE INFO

Member Service Specialist

Monster.com

TX-Dallas, AAA Texas is opening its doors to qualified candidates who have a commitment to providing extraordinary customer service. Immediate openings are available in our Coppell Call Center. As a Service Specialist you will perform sales processing functions, mediating member service requests and inquiries via telephone or internet demonstrating proficiency in one or more business lines. Coordinate work ac … MORE INFO

Policy Service Specialist - Customer Service

Monster.com

TX-Dallas, Discover the many sides of AAA. When you join AAA Texas as a Policy Service Specialist (PSS), you’re bringing your entrepreneurial ability to a best-in-class organization to deliver quality service to our members. This customer service focused role within our Policy Management Group, you’ll engage with members who will look to your expertise and ability to think on your feet for solutions and advic … MORE INFO

Specialty Retail - Customer Contact Coordinator (Call Center)

Monster.com

TX-Coppell, The Customer Solutions Department is located within our Home Office in the Dallas/Fort Worth Metroplex. Our Customer Contact Coordinators assist customers on the phone and through email and online chat by placing orders, designing spaces and handling all shipping and product questions. Principal Duties and Responsibilities Establishes effective connections with a diversity of customers via phone o … MORE INFO

Customer Service Representative - ATM

Monster.com

TX-Coppell, Job ID: 8392 Position Description: Brink’s U. S. , a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. … MORE INFO

Mortgage CSR

Monster.com

TX-Coppell, Mortgage Customer Service Representatives needed for client that is in growth mode! Job Description Responsible for accurately handling business calls inbound/outbound and related mortgage insurance documentation/processing. Required Skills • Responsible for answering telephone call inquiries (inbound/outbound) and promoting good will with customers. • Relies on instructions and pre-established gu … MORE INFO

Customer Service Specialist

Monster.com

TX-Dallas, Customer Service Specialist Primary Duties, Responsibilities and Requirements:
· Responsible for all customer inquiries and questions
· Provide excellent customer service at all times
· Follow up to customer inquiries by taking specific action in a timely manner
· Troubleshoot equipment and system problems
· Exercise retention efforts when appropriate
· Identify customers who are comparison-shoppi … MORE INFO

Insurance Customer Service

Monster.com

TX-Lewisville, Our client, located in Lewisville is looking for a qualified professional to work in their insurance division. This is a contract to hire opportunity. Must have experience with all lines insurance - including mortgage, auto and P&C. Responsibilities: • Reviewing insurance documents - residential and commercial policies • Researching and reporting, binding and cancellations • Key insurance informat … MORE INFO

Account Collector

Monster.com

TX-Dallas, Experienced collectors needed for immediate openings. Professionalism resolving accounts with customers either in early out or late stage collections. Stable work history; clean background. Medical collections & bi-lingual a plus. … MORE INFO

Customer Service Representative

Monster.com

TX-Dallas, Contract length: 6 months with potential to go permanent The hours of operation are 7am-10pm Monday-Friday. Employees are assigned a 9-hour shift (8 hours plus a lunch break) that will be the same every day. However, specific shifts cannot be guaranteed, so candidates must be flexible to work ANY of the following shifts: 7-4 8-5 9-6 10-7 11-8 12-9 1-10 To fulfill this role, the Participant Service … MORE INFO

Sr Performance Optimization Analyst -- Workforce Management

Monster.com

TX-Irving, JOB SUMMARY The Sr. Analyst, Performance Management is responsible for one or more of the following contact support functions: quality assurance, knowledge management, communication, training, workforce management, contact center platform support, process automation. The main objectives of the position are to enhance contact center group performance and provide closed-loop feedback that drive busi … MORE INFO

Knowledge and Document Mgmt Specialist

Monster.com

TX-Irving, JOB SUMMARY The Knowledge & Document Management Coordinator of the Zale Contact Center will be responsible for the researching, and recommending all aspects of creating a knowledge database. This individual will document customized content and develop search functionality to best educate and support team members. The successful candidate will bring an attention to detail, proactive attitude and a … MORE INFO

At Home Advisor - AppleCare

Monster.com

TX-Dallas, Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You’re a problem-solver and amazing with customers! You’re enamored by the way things operate, and have the ability to figure out how technology works when things go wrong. You can multitask across systems and applica … MORE INFO

Customer Service Representative/Claim Associate - ILR

Monster.com

TX-Richardson, # of Positions 49 Job Type Para-professional/Support Full/Part Time Full-Time Shift Any/All Weekends Required Both Why State Farm ? Our commitment to customers makes us the No. 1 insurer of cars and homes in the United States. This same commitment to our work force is how we got here and how we stay here. Our 90-year track record highlights State Farm as an employer of choice committed to providin … MORE INFO

Call Center Representative

Monster.com

TX-Dallas, Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Duties:
· Determines requirements by working with customers.
· Answers inquiries by clarifying desired information; researching, locating, and providing information.
· Resolves problems by clarifying issues; researching and exploring answers and alternative … MORE INFO

Customer Service Representative 0615

Monster.com

TX-Irving, Do you have a passion for sports?! Do you have Customer Service skills are are highly organized?! Combine the two and you just might be the candidate for us! Familiarity with trading card industry and/or professional sports and players helpful. Job Summary Statement: Provide excellent customer service to a consumer base that is both knowledgeable and demanding. Receive, investigate and respond to … MORE INFO

Customer Service Representative

Monster.com

TX-Dallas, GAINSCO Auto Insurance markets non-standard private passenger automobile products through retail agencies, in Texas, New Mexico, Arizona, Oklahoma, Florida, Georgia, South Carolina, and Virginia. GAINSCO Auto Insurance has fully integrated insurance capabilities, including marketing, underwriting, customer service and claims handling. Our operations are bilingual (English/Spanish). Job Purpose: To … MORE INFO

Customer Service Representative, Call Center

Monster.com

TX-Plano, At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance. As of December 31, 2014, Liberty Mutual Insurance had $39. 6 billion in annual consolidated revenue. Our financial strength and profitability rely on the skills, knowl … MORE INFO

Customer Service – Actively Seeking Applicants

Monster.com

TX-Plano, Are You Living Your Dream? Joining Liberty National Life Insurance Company’s sales team could open the door to an outstanding income and a whole new lifestyle. We continue to grow and have an immediate need to fill several positions in your area. We are offering full support, quality training and competitive compensation and are looking for both entry-level and senior-level applicants, as well as … MORE INFO

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More Customer Support & Client Care jobs in and near Carrollton, TX

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Technical Customer Service (34)

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Employment information for Carrollton, TX

5 year unemployment rate for
Dallas, TX (includes Dallas, Fort Worth, and Arlington metro areas) - continue for more info

8.2%
Year
7.8%
Year
6.8%
Year
6.2%
Year
5.3%
Year

Updated to reflect Oct 2014 unemployment rates

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